Banking Jobs In Germany | Societe Generale Careers

Societe Generale announced on its official Linkedin page a vacancy

Client Service Officer, Payments & Cash Management

Societe Generale is one of Europe's leading financial services groups.
Relying on a diversified and integrated model, the Group combines financial solidity, dynamic innovation and a strategy of sustainable and responsible growth.
Committed to the positive transformation of societies and economies, Societe Generale acts every day with its teams to build together, with its clients, a better and sustainable future by providing responsible and innovative financial solutions.
A major player in the real economy for more than 150 years with a solid foothold in Europe and connected to the rest of the world, Societe Generale employs more than 117,000 people in 66 countries and supports 25 million individual customers, companies and institutional investors on a daily basis.
Around the world, by offering a wide range of advice and tailor-made financial solutions based on three complementary business lines:

Retail banking in France with the Societe Generale, Crédit du Nord and Boursorama brands, which offer financial services with an omnichannel system at the forefront of digital innovation.
International retail banking, insurance and financial services, with networks present in Africa, Central and Eastern Europe, and specialized businesses that are leaders in their markets.
Global Banking and Investor Solutions, with its recognized expertise, key international positions and integrated solutions.

Coordination of tasks when onboarding new customers and regularly checking existing customers as part of the bank's internal KYC process.
Management or support of implementation projects including contract preparation, account opening, test coordination, logging of project meetings, etc.
Supervision of customer activities and monitoring of service quality.
Customer Master Data Management.
Participation in customer appointments together with the Cash Management Sales Manager.
Accurate, comprehensive and timely response to customer inquiries.
Proactive customer communication in case of problems as well as internal follow-up and escalation of service problems.
Problem solving for complex issues.

Completed bachelor's or master's degree in finance, business administration or comparable qualification.
First professional experience in a bank or in corporate treasury, ideally also in international cash management.
Basic understanding of compliance, KYC processes and risk management.
Understanding of the structure and business specifics of customers.
Excellent written and spoken German and English skills, knowledge of French is an advantage.
Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook), experience in data management is desirable.
High degree of customer orientation and empathy.
Strong communication and presentation skills.
Entrepreneurial thinking & acting.
Independent and proactive way of working with high attention to detail and good time management.
Solution orientation and innovative strength.
Enjoying working in an environment that is constantly evolving and subject to change.
Ability to work under pressure and manage complex situations.
Team player and goal oriented.

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