banking jobs and careers in UAE 2023 | RAKBANK
RAKBANK announced on its official Linkedin page a vacancy
Business Development Manager - Channel Partners
RAKBANK بنك راس الخيمة الوطني
- RAKBANK is one of the oldest and most established financial institutions in the United Arab Emirates. Since its establishment in 1976.
- The Bank witnessed a series of important transformations as it had a new start in 2001, when its focus shifted from providing retail banking services only to becoming a leading banking institution in the field of retail and small business banking services.
- Today, the bank offers a wide range of retail and corporate banking services to customers across the UAE through its branches, mobile sales force and industry-leading digital solutions.
- The Bank also provides Islamic banking solutions through its "Islamic Banking Services" division.
- The National Bank of Ras Al-Khaimah RAKBANK is a public joint stock company based in the Emirate of Ras Al-Khaimah in the United Arab Emirates, and listed on the Abu Dhabi Stock Exchange.
- The Bank has five subsidiaries collectively known as the “Group”.
- The head office of the Bank is located in the Emirate of Ras Al Khaimah.
- The bank's capital is 52.78% owned by the government of Ras Al Khaimah and its shares are offered for trading on the Abu Dhabi Stock Exchange.
- RAKBANK is proud to be a member of the Federation of Emirates Banks and is committed to the text of the Customer Charter of all member banks.
- The bank is committed to the customer charter of spreading trust and best practices throughout the banking industry by providing customers with clear guidance on the standards of service expected from these banks.
- With a diverse team of more than 3,000 employees from 58 countries, RAKBANK is committed to providing a work environment that promotes work-life balance, and career development.
Key Accountabilities of the role
- Manage yearly sales target of assigned agencies / channel partners.
- Handle customer complaints and co-ordinate with relevant stake holders to ensure as a bank, we commit to serve the customer promptly and professionally.
- Responsible for Governance of laid Audit, Service Quality, Processes & Procedure and compliance of HR SOPs.
- Conduct training on Red Flags, Business Do & Don’ts, Product & Documentation.
- Regular visits to Channel Partner offices across UAE & listen to recorded calls and provide detailed feedback.
- Provide MIS reports & market feedback on a weekly basis to senior management.
- Conduct periodic Performance assessment of sales coordinators.
Specialist Skills / Previous experience
- University degree or equivalent qualification (Expats).
- Minimum 5+ years banking experience of which 2 years mandatory experience in managing banking channel sales (Retail).
- Having networking & relationship building skills.
- Possess strong passionate values.
- Hard working and focused.
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