Banking Jobs In Germany | Deutsche Bank Careers
Deutsche Bank announced on its official Linkedin page a vacancy
CI&S Berater Implementierung & Zahlungsverkehr
Deutsche Bank speaks for itself
- At Deutsche Bank, we give original thinkers the space and support they need to shine.
- Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential.
- We see things differently at Deutsche Bank – and we’re proud of our fresh perspective.
- Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity.
- Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve.
- Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.
Job Purpose
- The Implementation & Payments teams offer customers needs-based support when setting up and activating their banking products.
- This ranges from customer advice or the CST dialogue to the design / setting up of account structures, electronic banking solutions and access rights, complex / international payment structures, etc. to the preparation of documentation to comprehensive project management for planning and implementation cross-country implementations.
- The Implementation & Payments Advisor is the main contact for the customers assigned to him for setting up, activating and expanding their cash management products.
Job Responsibilities
- Contact person and advisor for the customers assigned to him during the implementation process.
- He ensures that the contract is drawn up and installed correctly at the customer's site and coordinates closely with the sales and coverage colleagues, the service manager and the customer.
- Coordinates closely with the respective support and operations units and commissions and monitors technical support.
- Accompanies the customer with simple necessary program and system changes (implementation of migrations) and successfully implements the service processes.
- Actively addresses customers about the additional offer SaaP and the services it contains.
- Processing of orders from customer-related areas that were forwarded to the service team, e.g. contract creation, inventory changes, account openings and installation orders.
Knowledge, Skills and Experience
- Good knowledge of the processing of conventional and electronic domestic/foreign payment transactions.
- Good knowledge of account opening (including foreign legal forms) and the required legal background.
- Good knowledge of the processes, guidelines, standards and external regulations (e.g. payment transactions, account opening process, compliance, legitimation).
- Knowledge of all cash management products and good knowledge of electronic banking products and their requirements.
- Good knowledge of the English language, both spoken and written.
- Good knowledge of MS Office applications and the bank's own systems used in Cash Service.
- Lives the service idea with conviction and is confident and friendly in service and advice.
- Customer and solution-oriented thinking and acting as well as the ability to deal with customer complaints.
- High level of process compliance with good technical understanding.
- Good team and communication skills.
- Ability to work independently and self-organization.
- Initiative, ability to learn and ability for self-reflection.