banking jobs in UAE 2023 | (FAB) Bank Careers
(FAB) Bank announced on its official Linkedin page a vacancy
Analyst- Business Support
First Abu Dhabi Bank (FAB)
- First Abu Dhabi Bank (FAB), the largest bank in the UAE and one of the largest financial institutions in the world, offers a wide range of solutions, products and services tailored to provide a personalized banking experience.
- Through its strategic offerings, it looks forward to meeting the banking needs of customers around the world with market-leading corporate and investment banking franchises and personal banking services.
- The bank's headquarters is located in Abu Dhabi, in the Khalifa Business Park, and the bank's international network extends to more than 19 countries, all over the world, providing global relations, experience and financial strength to support local, regional and international companies seeking to do business at home and abroad.
- In line with its commitment to putting customers first, in order to grow stronger, FAB will continually invest in people and technology to create a more convenient banking experience for customers and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
- To enable its clients and customers to grow stronger, FAB is embarking on a powerful move that goes beyond banking services.
- The Grow Stronger movement represents the Bank's promise to support shareholders' goals and growth ambitions, and to provide insights, tools and expertise to help them become stronger, today and in the future.
- With a strong and diversified balance sheet, leading efficiency and a strong corporate governance structure, FAB is poised to drive growth forward.
Job Purpose
- Provide business support mainly related to customer relationships, movement of portfolio between segments, update on portfolio performance and delinquency.
- In addition to the above-mentioned activities, staff will be working closely with Business Management team to reconcile the data to streamline the incentive payouts and the leads referral.
Job Responsibilities
- Performs research and analysis to support business operations and presents findings to manager segment analytics.
- Utilizes systems and data to resolve business issues in the most effective and productive manner.
- Ensure robust Channel management MI & Analytics.
- Changing Customers status – tagging / Retagging & changing the sub-segment and POS.
- Changing the product types, service tier and related issues.
- Coordinate with restructuring team for account status upgrade/downgrades.
- Provide periodic portfolio data related report to the segment heads and handle their queries.
- Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
- Risk management reporting consolidation and finalization.
- Key reports across sub-segments include Exceptions, Expired limits, Classification Mismatch, Watch-list and Early Alerts.
- Risk rating data – update on need basis.
- Monitor and share the Portfolio Performance with all the stakeholders to ensure Risk & Delinquency indicators are within the set business mandate as per the Product Policy programs.
- Monitor customer complaints and share the analysis with all stakeholders.
Qualifications
- Bachelor’s degree in or related discipline.
- 3-5 years of experience.
- Strong Business Banking UAE market knowledge.
- Creative and self-confident with strong organizational and project management skills - has the ability to lead cross-functional teams, work under stress, and to meet tight deadlines.
- Strong IT and system based knowledge.
- Knowledge of financial services industry.
- Knowledge of basic financial analysis principles and ratios.
- Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.
- Understanding of the Business Banking Segment, Operating Model, products and risk ratings.
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