banking jobs and careers in UAE 2023 | Mashreq Bank
Mashreq Bank announced on its official Linkedin page a vacancy
Senior Officer - Trade Operations
Mashreq Bank
- Mashreq Bank was established in 1967. It is thus considered the first bank to exercise its functions in the United Arab Emirates.
- Today, Mashreq celebrates more than five decades of excellence, as it has emerged as one of the leading financial institutions in the United Arab Emirates, as well as through its strong presence through its international offices located throughout Europe, Asia, Africa and the United States, as well as global capital centers.
- Mashreq Bank is considered one of the most important and leading financial institutions in the UAE, in addition to being a real leader in the banking sector in the country.
- Meanwhile, throughout the successful march of Mashreq Bank since its inception in 1967.
- The bank has provided and continues to provide the best and most powerful innovative banking services and products to a large number of customers. From all segments of society, individuals, companies and institutions.
- Mashreq Bank is spread through a network of large branches located throughout the United Arab Emirates.
- The Bank's unprecedented creativity in providing innovative solutions has won many awards over the years.
- Mashreq Bank is constantly keen to provide value-added products and services and continues to win the most important awards from the most prestigious institutions in the world.
- In 2020, the bank won a number of awards, including the “Most Innovative Bank in the Middle East” from Euromoney. This is evidence of the success of a combination of innovation and continuity, making Mashreq a stable and profitable financial institution for its customers.
Job Purpose
- The position is responsible to ensure on Handling multitude of tasks associated with all trade finance products.
- Ensure all process steps are performed as per agreed Process note/SOPs with relevant stake holder.
- Responsible for delivering FTC process end to end with agreed SLA, TAT and top accuracy levels.
Key Result Areas
- Ensuring efficient error free processing of trade finance transactions with strict compliance to policies and within the agreed SLAs and if required, communicate with relevant stakeholders for further actions accordingly with end to end tracking & control mechanism.
- Investigate records/files in order to establish or clarify facts required to progress queries raised internally and externally.
- To escalate transactions of unusual nature. Ensure timely escalate to Manager if action items are being delayed/not responded within defined timelines.
- To identify risk in day-to-day operations and bring to attention of management. End to end coordination with relevant stakeholders for any exception & clarification till closure/resolution.
- Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicable Liaise with customers and resolve queries / issues.
- Deal with customer / counterpart in other banks to respond to queries and problems.
- Correspondence of routine nature with customers and other external / internal contacts.
- Responsible for all Trade Finance Related record management and files maintenance.
- To participate actively in the various initiatives within section / unit and the Bank as and when required.
- To suggest ideas and strive for continuous process improvement.
- Preparation and verification of statistical data for management, internal and external relationship.
- Testing of new systems and enhancements to existing systems.
- Keep abreast of developments and changes in Import Regulations, U.C.P. and other legal aspects to ensure that correct procedures are followed.
- Ensure no failure/error against defined/agreed OPM, APPM, SOPs and SLA.
- Verify Signature on customer applications as per their mandate.
- To provide technical support to Business Units RM & Trade Sales.
- To undertake specialized technical duties/assignments related to Trade Finance.
- To provide technical guidance to customers when needed.
- Performing daily/monthly reconciliations and follow-ups on outstanding.
- May verify & authorize transactions as needed.
- Perform in line with the given objective/KPI.
- Any other duty/task as entrusted by the superiors.
Knowledge, Skills And Experience
- Graduate in the field of Commerce/Banking/Business Administration.
- Holder of professional certification such as CITF/CDCS/CSDG.
- Minimum 7 years of relevant experience.
- Knowledge of Computer systems, Knowledge of SWIFT, PC skills and internal control mechanisms.
- Strong analytical and decision-making skills.
- Strong oral and written communication skills in English, Bilingual (preferred English, Arabic).
- knowledge about ‘Trade Products’ and their functionality/mechanism.
- Good knowledge of Bank’s accounting procedures.
- Good knowledge of latest ICC Rules, ISBP, INCOTERMS 2010, Local Banking and Commercial Law, Legal and Transactional risks.
- Experience of handling new System UATs, requirements and Defects and flexible to learn new systems.
- Proficiency in MS Office (Word and Excel) and good typing speed.
- Capable to handle work pressure, Ability to work in a time-sensitive environment and good team player.
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